Services
NetSuite Managed Services
Proactive. Reliable. Expert Led
NetSuite is a powerful ERP platform, but long-term success depends on how well it is managed, optimised, and aligned to your business processes. SuiteTech’s Managed Services provide ongoing access to experienced specialists who keep your ERP running smoothly while continuously improving how your organisation operates.
From day-to-day administration to strategic optimisation, we help you get more value from NetSuite as your business grows.
What's Included
Technical Support
We diagnose and resolve NetSuite issues quickly—handling troubleshooting, error investigation, performance optimisation, and configuration assistance to keep your system running smoothly and efficiently.
User Administration
We manage complete user lifecycle: setup, role configuration, permissions, access controls, security settings, training, and offboarding—ensuring proper access and security governance throughout your organisation.
System Optimisation
We proactively tune saved searches, optimise reports and dashboards, improve workflows, monitor performance, review custom scripts, and identify automation opportunities to enhance operational efficiency continuously.
Custom Development
Our developers build custom SuiteScript solutions—workflows, searches, reports, forms, and integrations—tailored to your specific operational needs, extending NetSuite functionality beyond standard capabilities seamlessly.
Training & Enablement
We provide end-user training, administrator education, new feature workshops, and best practices sessions while maintaining current documentation and knowledge bases for confident, efficient NetSuite usage.
Strategic Guidance
We review NetSuite releases, recommend feature adoption, develop system roadmaps, advise on integrations, and consult on process improvements—ensuring NetSuite evolves strategically with your business.
What You Gain
Reduce IT Costs
Eliminate the expense of hiring, training, and retaining in-house NetSuite expertise. Get access to a full team of certified NetSuite professionals for a fraction of the cost of one full-time NetSuite administrator.
Improve System Performance
Proactive NetSuite monitoring and optimisation ensure your ERP system runs efficiently. We identify and resolve performance issues before they impact your business operations.
Stay Current with NetSuite Updates
NetSuite releases updates twice per year. We help you understand new NetSuite features, assess their relevance to your business, and implement changes that add value to your operations.
Maximise NetSuite ROI
Continuous optimisation and strategic guidance ensure you’re leveraging NetSuite capabilities fully, driving better user adoption and greater business value from your ERP investment.
Focus on Your Business
Let us handle NetSuite administration so you can focus on running your business. We manage the technical details while you concentrate on growth and strategy.
Scale with Confidence
As your business grows, your NetSuite needs evolve. Our managed services scale with you, providing the NetSuite support and customisation you need at every stage.
When NetSuite Managed Services Make Sense
Post-Implementation Support
You’ve just implemented NetSuite and need ongoing support as users get up to speed and new requirements emerge.
Limited IT Resources
Your IT team is focused on other priorities, and you need dedicated NetSuite expertise without hiring additional staff.
Growing Business
Your business is scaling rapidly, and your NetSuite configuration needs to evolve to support new processes, locations, or subsidiaries.
System Optimisation
Your NetSuite system has been live for years and needs optimisation to improve performance, user adoption, and operational efficiency.
Strategic Partner
You want a trusted advisor to help you leverage new NetSuite features, plan your roadmap, and ensure you’re getting maximum value from your investment.
How to Get Started with Our NetSuite Managed Services
Initial Consultation
Schedule a free consultation to discuss your current NetSuite environment, challenges, and goals.
Service Tier Selection
We’ll recommend the appropriate service tier based on your needs, and you can adjust as requirements change.
Onboarding
Our team will conduct a thorough review of your NetSuite environment and begin providing support within one week.
Ongoing Support
Access your dedicated support team via phone, email, or support portal. We track all requests and provide regular status updates.